How to respond to negative Google reviews
How to respond to negative Google reviews: a step-by-step method, what never to say, 8 example replies, and when to report a review.
Read the guide: How to respond to negative Google reviewsGuides for your Google reviews
Short, practical guides for owners who look after their own Google profile: how to get more reviews, how to answer the hard ones and the happy ones, and how to help nearby customers find you.
Guide Guide How to respond to positive Google reviews
How to reply to positive Google reviews so each one feels personal, including 4-star reviews, ratings with no text, and 12 example replies.
Read the guide: How to respond to positive Google reviewsGuide Google review response templates
Fill-in-the-blank Google review response templates for positive, mixed and negative reviews, billing disputes, fake reviews and safety complaints.
Read the guide: Google review response templatesGuide How to get more Google reviews
How small businesses get more Google reviews: when to ask, sharing your review link and QR code, what to say, and the shortcuts Google prohibits.
Read the guide: How to get more Google reviewsGuide How to grow your Google presence
A plain-English checklist to grow your Google presence: complete your Business Profile, keep hours and photos current, and build steady reviews.
Read the guide: How to grow your Google presence
Reply to every review, in your voice.
ReplyChamp drafts a reply to each new Google review the way you write. You can approve or edit every draft, or choose “Don't reply” to skip one, and sensitive reviews always wait for your approval.
No credit card. Then $15 per location per month, or $150 per year.