The short answer
Broadly calls its product an AI workforce. The AI answers your calls around the clock, books appointments, texts you hot leads, asks every customer for a review, answers reviews in your voice, posts to social media and tracks whether ChatGPT and Gemini recommend you.
If you want all of that, it’s one bill. If you only want the review replies, ReplyChamp does that part for $7 per location per month, with no setup fee and no agreement.
Broadly pricing vs ReplyChamp
Broadly publishes its prices. Paid packages are a 12-month agreement, billed monthly or prepaid. Prepaying a year works out to 10 months’ price for 12.
| Plan | Price | What you get |
|---|---|---|
| Broadly Free | $0 | No agreement and no setup fee. No review features listed |
| Broadly AI Voice | $199 a month plus $99 setup | An AI that answers your calls. No review features listed |
| Broadly AI Front Desk | $299 a month plus $250 setup | AI receptionist (about 300 call minutes a month), booking, review requests and replies, weekly social posts, listings sync, a CRM |
| Broadly 24/7 AI Workforce | $699 a month plus $500 setup | Everything in AI Front Desk, plus AI search tracking, more listings sync and a monthly review with a Broadly expert |
| ReplyChamp | $7 per location per month, or $70 a year | A drafted reply to every new Google review, in your voice. Auto-reply only for the ratings you choose. First 10 replies free, cancel any time |
When we first checked on October 31, 2026, Broadly listed Standard, Pro and Premium plans from $399 a month. By November 4 it had moved to the plans above. Multi-location and franchise pricing is per location, through Broadly’s parent company Vendasta.
Broadly vs ReplyChamp features
| Broadly | ReplyChamp | |
|---|---|---|
| What it is | An AI receptionist plus reviews, social, listings and AI-search tracking | A Google review reply tool |
| Review requests | Text and email after a completed job (AI Front Desk and up) | No. Our free review link and QR code tool helps you ask |
| AI replies | “Every review answered in your voice” (AI Front Desk and up) | Every plan, drafted in your voice |
| Approval before posting | Not stated on its pricing page. Ask before you sign | Every draft waits until you’ve approved 10; then only the ratings you pick post on their own |
| Answering calls | Yes, 24/7 | No |
| Field service tools | ServiceTitan, Jobber, Housecall Pro, Gingr and more | Not needed: it reads reviews straight from your Google profile |
| Agreement and setup | 12 months; $99 to $500 setup | None; no setup fee |
Broadly details are from the sources listed at the end of this page, checked on November 4, 2026. Broadly changes its products and plans, so check their site for the latest. Broadlyis a trademark of its owner, and ReplyChamp isn't affiliated with Broadly.
What the first year costs
Because paid Broadly plans are a 12-month agreement, it helps to look at the year, not the month:
- AI Front Desk, billed monthly: $299 × 12 plus $250 setup, about $3,840 for the first year.
- AI Front Desk, prepaid: $2,990 plus setup.
- ReplyChamp, one location: $70 for the year, or $7 a month with no commitment.
That isn’t a fair comparison if you’d use Broadly’s receptionist, booking and social posts: those are real jobs. It is a fair comparison if review replies are the only part you want.
Missed calls or unanswered reviews?
Broadly’s lead feature is answering the phone. For a plumber or a dog groomer, a missed call is often a lost job, and an AI that picks up at 9 pm can pay for itself. Unanswered reviews cost you more slowly, as people read them and choose someone else. If missed calls are your bigger leak, start with Broadly. If calls are fine and the review list is what makes you wince, start with replies.
When Broadly is the better choice
- You miss calls and want an AI receptionist answering 24/7.
- You want review requests, replies, social posts and listings handled together.
- You already use ServiceTitan, Jobber, Housecall Pro or Gingr.
If that’s you, Broadly is built for it. Ask which reviews it answers automatically before you sign the 12-month agreement.
When ReplyChamp is the better choice
- Calls are fine; the reviews are what pile up.
- You want replies in your voice without paying for a receptionist you won’t use.
- You want the hard reviews held for you every time.
- You want to pay $7 a month for each location, with no setup fee or agreement.
Every draft waits for you until you’ve approved 10. After that, auto-reply posts only the ratings you pick. 1–2★ reviews wait for you unless you deliberately choose All reviews, and reviews about health, safety, legal threats or refunds always wait.
Common questions
How much does Broadly cost?
When we checked on November 4, 2026, Broadly listed AI Voice at $199 a month, AI Front Desk at $299 and 24/7 AI Workforce at $699, with setup fees of $99 to $500 and a 12-month agreement. A free plan had no review features.
Which Broadly plan has review replies?
AI Front Desk and 24/7 AI Workforce. Broadly says every customer is asked for a review and every review is answered in your voice. The AI Voice plan doesn’t list review features.
Is there a cheaper alternative to Broadly for review replies?
If you mainly need replies to your Google reviews, yes. ReplyChamp drafts and posts them in your voice for $7 per location per month, or $70 per year, with 10 free replies first and no agreement.
Is Broadly part of Vendasta?
Broadly’s pricing page sends franchise and multi-location buyers to its parent company, Vendasta, for per-location pricing.
Can I try ReplyChamp before paying?
Yes. Your first 10 replies are free and no credit card is needed. You can also try the public demo with a made-up café without signing in.
Verdict
Broadly is aimed at home service businesses that lose jobs to missed calls. If an AI receptionist is what you need, the review features come along with it.
If you only need review replies, a 12-month agreement and a setup fee are a lot to take on for one job. ReplyChamp does that job month to month, in your voice, for $7 a location.
Your first 10 replies are free
No credit card. Then $7 per location per month, or $70 per year. See pricing.
Start freeSources
Checked on November 4, 2026. Prices are in US dollars unless the source says otherwise.